Insurers look into fears phony car or truck sections applied in collision repairs

Insurers have called in the Commerce Commission over claims non-branded ‘aftermarket’ parts have been passed off as having been made by branded car companies.


Insurers have named in the Commerce Commission about claims non-branded ‘aftermarket’ components have been passed off as obtaining been produced by branded motor vehicle firms.

Pretend car or truck parts which includes headlights and bumpers have allegedly been employed in collision repairs, insurance policy companies say.

The Insurance policy Council, reported insurers did not imagine drivers of vehicles in which phony elements had been fitted had been in risk.

But insurers had been making contact with drivers so repairs could be checked, and information gathered to go on to Commerce Commission investigators.

Council chief government Tim Grafton stated: “We comprehend that considering the fact that late last year a provider has presented vehicle elements as auto producer-branded when they are not.”

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The council believed an individual from the vehicle areas provider experienced educated other persons in the automobile repairs market, who passed the data on to insurers.

“The issue is by natural means of issue to insurers who have proven committed teams to look into the situation,” Grafton stated.

Non-branded car or truck pieces, sometimes known as “aftermarket” elements, ended up routinely made use of for auto repairs.

But Grafton explained insurers had not too long ago been manufactured knowledgeable of a motor vehicle portion provider allegedly misrepresenting aftermarket vehicle parts as genuine to New Zealand repairers.

As part of their investigation insurers were doing the job to determine if any of their customers’ automobiles had been fitted with components from the supplier, and regardless of whether any misrepresentation experienced happened, Grafton claimed.

“Affected customers will be proactively contacted by their insurance company if there is something that demands to be addressed,” Grafton claimed.

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“We understand many customers have been contacted currently, and we expect far more may perhaps be contacted as the investigation proceeds in the coming weeks.

“If you are contacted, your insurance provider will deliver you with very clear recommendations on what you want to do to have your vehicle assessed and if subsequent steps or repairs are needed.

“It’s crucial to notice the use of non-branded pieces that satisfy recognised specifications to have out car or truck repairs is not strange and wouldn’t in and of itself current any high-quality problems,” he said.

As nicely as the Commerce Commission, the Ministry of Small business, Innovation and Work and the New Zealand Transportation Agency had been contacted, Grafton said.