I was eyeing a truck that had been on their large amount for a several months (a 1984 Ford F-150). Crown Auto Entire world Bristow was offering this truck on consignment for… a community lawyer who apparently purchases a lot of vehicles from them. Me being out of condition, if I were being to invest in the truck, I wanted to make absolutely sure the truck was fully practical with no leaks or troubles.
I originally known as and spoke with Larry, who reported he’d connect with the attorney to see if he would appear off the price. Larry hardly ever referred to as me again. The adhering to week I called and spoke with Tony, the GM, who was diligent in pursuing up with any queries I experienced. Tony FaceTimed me, confirmed me the truck, and talked about that there ended up no leaks, that it experienced been just lately serviced and detailed, and that it really is a great truck. Immediately after Larry test drove it, he termed back to inform me there was a very awful vibration when decelerating. Tony named me back and stated there was no vibration.
I paid out $7,500 for the truck (furthermore a $200 processing cost that I wasn’t mindful of until eventually the cash was about to be exchanged). They shipped the motor vehicle to me out of condition, and the Pretty Up coming Day I experienced Significant troubles with it, starting off with a significant fuel leak from the carburetor. Fuel was practically pouring out of the base of it. I also discovered the sway bar inbound links required replacing, a transmission pan leak, an oil leak, a defective wheel bearing, no functioning reverse tail lights, a defective wiper motor, and an awful vibration. It turns out the motor was not even bolted to the transmission! Pointless to say, I was extremely upset. Some ‘servicing’ huh? There was also a bird’s nest in the air filter and a hornet’s nest on the passenger side visor. The interior flooring carpet was filthy with coffee stains all above it, and there was pet dog hair all in it as properly. Tony afterwards explained that by “serviced,” he only meant transforming the oil and checking the tire strain. What a joke.
The manila folder they offered with all the truck data experienced the text “6K Min” on it, indicating they would have recognized $6,000 for the truck. When confronted about this, the GM, Tony, reported that they ‘reuse’ folders all the time irrespective of the truth that the label on the folder stated “1984 F-150 351,” my exact truck.
Following finding estimates on all the fixes essential, it came out to all around $1,600, such as a new carburetor. For two months, Tony was indicating that he couldn’t aid with individuals repairs despite acquiring the truck from his dealership, and he explained I’d have to work this out with the attorney. I attempted calling the attorney numerous moments to see about doing work something out. He never called me back again. Additionally I was attempting to go by way of Tony to get the law firm to concur to paying out for the repairs. Tony would occasionally respond to my calls, other instances he would not. He saved declaring that he was striving to speak to the law firm and that the lawyer could possibly be capable to help out. Sooner or later, following a lot of comply with up tries, Tony reported the attorney wasn’t likely to give a dime. Tony then reported he’d send out me back again the $200 dock rate, but that he couldn’t “pay back me” to acquire a motor vehicle from him.
I also experimented with for two months to call and talk with the operator, John, who ever returned my calls.
So I received screwed into buying a truck they said was serviced and experienced no leaks or difficulties. It was not serviced at all nor thorough like they stated. He also stated he loaded up each fuel tanks, but that wasn’t correct possibly. I paid $1,500 a lot more than what they would have accepted, and now I’m in the gap $1,600 much more just to get the truck functioning efficiently and securely.
The attorney nevertheless has not returned my calls, and Tony has fundamentally reported they’ve accomplished all they can do. Tony was initially a awesome guy, but he only followed up with me when it came to funds, and at the stop of the day, this dealership will NOT honor their phrase and will market you a lemon without having regret.
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